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You can track your order status in 2 different ways:
If for any reason you are not satisfied with your order, you can return any unused item (excluding; underwear and swimwear*) within 14 days from the delivery date in its original package without removing the price tags.
Go to (Return center) section after logging in to your account and start your return process. CartsHoo Return Address:….
Unfortunately, we don't provide Cash on Delivery options at the moment. However, there are different payment safe and convenient methods available.
After you have created a return request via the Return Center and have selected the items, you will receive the refund amount. You can also find the total cost of the items on the invoice.
Yes! Orders can be cancelled by calling our Customer Care Center and providing them with your order number and contact details.
The shipping fee varies based on the shipping country and the quantity of items ordered. You can check the shipping fee at the check-out page. However, Stay tuned as we always have promotions that include Free Shipping!
Important! Packages delivered internationally may be subject to customs duty. In this case, customs officials will inform you about how to receive your order. Customs duty may vary according to your order and shipping country. It is the responsibility of the customer to pay duty on any order subject to customs clearance.
All orders are dispatched within 24 hours. If your order include the supply product(s), the dispatching time varies based on the supplying time. You can check the estimated time of delivery from the "Orders" section on the website.
We accept the following payment methods: American Express, PayPal, Credit Card, Debit Card. We do not accept payment via bank transfer.
You can return your items within 14 days of receipt of your shipment.
Free gifts or promotional items are not returnable!
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.